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Everyday Hero CPR LLC
Last updated: August 21, 2026
Everyday Hero CPR LLC ("Everyday Hero CPR," "we," "us," or "our") provides CPR, AED, First Aid, BLS, ACLS, and PALS training, certification, renewal, and related education services.
This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with everydayherocpr.com (the "Site"), our class-registration and scheduling services, contact and chat tools, in-person and onsite training, and communications by phone, email, or text message.
This Policy is a notice of our privacy practices. It does not itself provide consent for optional marketing messages or for any use of information that requires separate consent.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Everyday Hero CPR may operate separate non-marketing and marketing messaging programs. Non-marketing messages may include responses to your inquiry, class confirmations, appointment and schedule reminders, location or instructor details, rescheduling and cancellation notices, and certification-expiration or renewal reminders. Marketing messages may include occasional class announcements, offers, or promotions.
Consent for non-marketing messages does not automatically authorize marketing messages. Marketing consent is separate and must be provided in writing or through an electronic action that clearly authorizes promotional texts.
Consent to receive text messages is not a condition of purchasing any product or service. Consent applies only to Everyday Hero CPR and is not transferable.
Message frequency varies. Message and data rates may apply. Reply HELP for assistance, or contact francisco@everydayherocpr.com or 469-298-9593. Reply STOP to any message to unsubscribe. We also honor other reasonable requests that clearly ask us to stop. We may send one confirmation text and will then stop messages covered by the request unless you later opt in again. Carriers are not liable for delayed or undelivered messages.
We retain consent, opt-out, and suppression records for as long as reasonably necessary to operate the program, honor your choices, demonstrate compliance, and prevent messages from being restarted without a new opt-in.
We may email you about a class, certification, payment, account, inquiry, or other transaction. If you separately subscribe to marketing email, we may also send class schedules, news, or offers. You may unsubscribe from marketing email using the link in the message or by contacting us. Transactional messages about an existing booking or request may continue.
The Site uses cookies and similar technologies to operate forms and site features, remember preferences, measure Site use, prevent spam or fraud, and improve performance. Depending on the page, these technologies may be provided by our website platform and by service providers such as Google Analytics, Google reCAPTCHA, ResQ Engage/LeadConnector chat and customer-relationship tools, and an embedded class-registration platform.
These providers may receive device, browser, IP-address, Site-activity, and interaction information in order to perform services for us. Their handling of information is also governed by their own privacy terms.
Most browsers allow you to block or delete cookies. Blocking some cookies may prevent forms, chat, scheduling, security features, or other parts of the Site from working. We do not currently respond to browser Do Not Track signals because there is no generally accepted standard for doing so.
We disclose personal information only as reasonably necessary for the following purposes:
We do not sell personal information. Based on our current practices, we do not share personal information for cross-context behavioral advertising or targeted advertising. The mobile-information restrictions in Section 4 apply to every disclosure described in this Section.
We keep personal information only for as long as reasonably necessary for the purpose collected, to comply with legal or credentialing requirements, to resolve disputes, and to enforce agreements. Retention is evaluated by category:
When information is no longer needed, we delete it, de-identify it, or securely dispose of it, subject to backup cycles and legal holds.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from loss, misuse, unauthorized access, alteration, and disclosure. No transmission or storage system is completely secure, and we cannot guarantee absolute security.
Depending on where you live and subject to applicable exceptions, you may ask us to:
Texas residents. If the Texas Data Privacy and Security Act applies, Texas residents may exercise the rights described above and may appeal a denial by replying to our decision or contacting us with the subject line "Privacy Appeal." If we deny the appeal, we will provide the Texas Attorney General's online complaint mechanism as required.
California and other state residents. Residents of states with applicable comprehensive privacy laws may have additional rights, including non-discrimination for exercising a privacy right. Some laws apply only after a business meets specified thresholds; we will honor rights that apply to us and to the request.
Submit a request or appeal by emailing francisco@everydayherocpr.com, calling 469-298-9593, or writing to the address in Section 14. Describe the request and provide enough information for us to reasonably verify your identity. An authorized agent may submit a request where permitted by law. We will respond within the time required by applicable law.
The Site and online registration are intended for adults. We do not knowingly collect personal information online directly from a child under 13 without verifiable parental consent. If we learn that this occurred, we will delete the information unless law allows or requires us to retain it.
Students under 18 may attend training when enrolled by a parent or legal guardian, school, employer, or other authorized adult. The adult supplies registration and contact information on the student's behalf. We direct class and certification communications to that adult and do not knowingly send marketing texts or marketing email to a minor.
If you believe a child provided information directly to us, please contact us.
The Site may link to or embed websites and services we do not operate, including course-registration systems, certifying organizations, education platforms, and equipment retailers. Their privacy practices apply when you interact directly with them. Review their policies before providing information.
We may update this Privacy Policy from time to time. We will post the revised policy and update the date at the top. Where required, we will provide additional notice before a material change takes effect. We will not use previously collected information for a materially different purpose without any notice or consent required by law.
Questions, privacy requests, appeals, and communication preferences may be directed to:
Everyday Hero CPR LLCLast updated: May 25, 2021
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: All About Cookies by TermsFeed.
We use both Session and Persistent Cookies for the purposes set out below:
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
PayPal
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
PayPal
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
We obtain the categories of personal information listed above from the following categories of sources:
We may use or disclose personal information We collect for “business purposes” or “commercial purposes” (as defined under the CCPA), which may include the following examples:
Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the “Use of Your Personal Data” section.
If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.
We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:
Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.
When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
As defined in the CCPA, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.
Please note that the categories listed below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact sold, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been shared for value in return.
We may sell and may have sold in the last twelve (12) months the following categories of personal information:
We may share Your personal information identified in the above categories with the following categories of third parties:
We do not knowingly collect personal information from minors under the age of 16 through our Service, although certain third party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies and we encourage parents and legal guardians to monitor their children’s Internet usage and instruct their children to never provide information on other websites without their permission.
We do not sell the personal information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization (the “right to opt-in”) from either the Consumer who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Us by contacting Us.
If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.
The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:
In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us:
Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.
Your request to Us must:
We cannot respond to Your request or provide You with the required information if We cannot:
We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.
Any disclosures We provide will only cover the 12-month period preceding the verifiable request’s receipt.
For data portability requests, We will select a format to provide Your personal information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance.
You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a verifiable consumer request from You, we will stop selling Your personal information. To exercise Your right to opt-out, please contact Us.
Our Service does not respond to Do Not Track signals.
However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.
If you’d like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.
California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.
Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
